All Reviews Written by AY100002

AY100002 and has been a member since June 27, 2008
by Netcom3 Software Inc.
Average customer rating (calculated from 10 user votes)
User's rating
User's review (posted on June 27, 2008)
Hopeless Product Support

This product is not what its advertised by Netcom and further the after sales support is horrible.

After purchasing Netcom3 online I have been trying to engage their so called 24x7 support for over a month. Its extremely perplexing that either they dont respond or the emails are responded with a standard respond "How can we help you".

Though I have provided problem screen shots and other details but have not been able to solicit proper resolution response. It is very obvious that his company doesnt believe in after sales support and dont have any associates to help the customers in time of need.

Any potential customer should be aware of these issues when purchasing Netcom3 products as I will absolutely not recommend it due to their very poor support services.

A very frustrated customer.